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Brand Guidelines

3 docs · 2 viewed

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SOPs & Processes

8 docs · 3 viewed

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Training Videos

6 videos · 1 viewed

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Templates

7 templates · 2 viewed

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7-step gated onboarding flow

Welcome → confirm info → review brand standards → sign agreement → upload skills → SCALE Method read → "you're in." Each step unlocks the next, so nothing's skipped and no hire arrives half-trained.

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Resource library with view tracking

SOPs, Brand Guidelines, Training Videos, Templates — each resource shows view-count percentages so you can see what's being read and what's being ignored.

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Auto-graduation to Contractor Portal

When a member hits 100%, the Contractor Portal unlocks automatically and the bid feed turns on for them. They start working without you flipping a switch.

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Per-step completion analytics

See where members get stuck — Step 3 has 87% completion, Step 5 has 88%, the next step before "you're in" lights up the drop-off rate. Spot the broken step in the flow and fix it.